Noise Complaints & Enquiries
All aircraft noise complaints in the first instance should be lodged with Airservices Australia. To lodge a complaint or make an enquiry about aircraft operations, you can use the following options:
If you are not satisfied with the service received, you can lodge your complaint with the Aircraft Noise Ombudsman online: www.ano.gov.au or write to:
Mail: Aircraft Noise Ombudsman
GPO Box 1985
Canberra, ACT 2601
Ground Based Noise
The Airports (Environmental Protection) Regulations 1997 do not apply to noise generated by aircraft in flight, when landing, taking off or taxiing at the airport. However, noise emissions emitted from ground-based activities are subject to the Regulations.
Ground based noise sources include engine maintenance tests and pre-flight system checks of aircraft, maintenance activities, vehicle traffic and construction activities.
Engine maintenance tests are restricted at Essendon Airport to the following hours:
Most complaints about aircraft ground based noise are about pre-flight system checks (run-ups) which are a mandatory safety requirement prior to flight for non-jet engine aircraft types. Few run-ups exceed five minutes in duration, but run-ups do occur when the ambient background noise is at lower levels.
In response to noise complaints, generally regarding engine maintenance, Essendon Airport amended its Aircraft Engine Maintenance Ground Running procedure in 2012. The revised procedure incorporates a new site for the mobile testing vehicle, which is closer to noise barriers and further away from residential areas surrounding the airport.
Australian Noise Exposure Forecast 2033 (ANEF 2033)
The ANEF is based on International standards and has been endorsed by Airservices Australia.
It shows the noise levels experienced in the areas surrounding Essendon Airport and represents the noise exposure for an average day, based on the forecast movements for 2033.
It is important to note that aircraft noise around Essendon Airport will not necessarily be restricted to the perimeter shown on this chart (20 ANEF contour) and may vary due to factors such as weather and variations in aircraft flight tracks from time to time.
Noise contours 20, 25 and 30 represent Building Site Acceptability Standards in accordance with Australian Standards AS 2021-2000.
As the numbers increase from 20 – 30 the noise levels increase correspondingly.